Webinars  /  Industry Insights  &  Boost efficiency  &  Grow revenue  &  Client engagement  /  Building a friction-free client journey
LIVE WEBINAR

The blueprint for smoother onboarding and more efficient delivery.

The most successful firms don't just win new clients. They create a seamless path from proposal acceptance to job delivery.

Join accounting leaders Paul Miller, Founder of Cornish Accounting, and Palak Tewary, Director at Price Mann, as they share practical approaches to creating smoother onboarding, stronger internal handoffs and more efficient delivery workflows.

In this session, you'll discover how leading firms are reducing administrative effort, improving visibility across teams and creating a more consistent client experience from sign-off through to delivery.

Whether you're looking to save time, improve operational efficiency or create a better experience for both clients and staff, you'll leave with practical ideas and proven strategies you can apply in your firm straight away.

What's covered:

  • Where client onboarding workflows break down and how admin friction leads to lost time and scope creep

  • How to create a seamless handoff between engagement, onboarding, and delivery

  • What automated workflows look like in modern accounting and bookkeeping firms

  • How Ignition and FYI work together to automatically create clients, deploy jobs, and reduce double-handling

See the integration in action during a live end-to-end demo and discover how firms are moving from signed proposal to structured workflow in seconds.

Ignition automates proposals, billing, payments and workflows in a single AI-powered platform, empowering service-based businesses to sell, bill and get paid faster. 

FYI is an automated document & practice management purpose-built for accountants. It’s smart, simple, and intuitive, taking care of those repetitive, menial tasks, so you have more time for the things that really matter.

Speakers

Palak Tewary

TEP, MBA, FCCA, Director, Price Mann 

Paul Miller

FCA, Founder, Cornish Accounting 

Hosts

Emily Phung

Account Manager  Ignition

Jacob Vanner

New Business Manager  FYI

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