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Mission Control

An Ignition blog about accounting, professional services and technology.

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As a service-based business, you’ve likely invested quite a bit of time, money, and effort in acquiring new clients. That’s why it’s totally within your best interest to ensure that you’re able to retain them for as long as possible. High client retention gives you more predictability in your business, enabling you to plan and operate with certainty. Retaining more clients is also better for your bottom line because you’re able to have a consistent flow of revenue. But how do you improve client retention? There are plenty of tactics to keep clients on board, but few are as effective as hav...
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2202 Global Quarterly Product Update v2
Whether you’ve been busy with EOFY or away traveling the world on vacation, you might have missed some recent Ignition updates that we’re su...
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If you've been thinking about raising your prices, you are most certainly not alone. The current economic climate globally has many business...
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2205 Global Brand Team Website 10 Client Communication Tips to Implement in Your Business
Good communication is a cornerstone of lasting business relationships with your clients. Whether it’s their expectations, needs or challenge...
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You need to build and maintain good relationships with your clients if you want to run a successful company or small business. But what happ...
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It’s with great pleasure that we announce the Top 50 #WomeninAccounting for 2021! A continually growing and successful initiative to recogni...
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2204 Global Blog Hero Engagement Letters Important 1200x627
Surprisingly, there are still many accountants and bookkeepers that do not understand the need for engagement letters. Aside from assisting ...
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2204 Global Blog Hero Client Relationships 1200x627
For accountants and bookkeepers, relationships with clients and customers are their business’ most important asset. Whether you provide comp...
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Client engagement refers to a variety of interactions between a professional service provider and their customers. Interactions can take the...
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2204 EMEA Blog Hero Engagement Letters 1200x627
Client engagement refers to a variety of interactions between a professional service provider and their customers. Interactions can take the...
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2204 AMER Blog Hero Engagement Letters 1200x627
Client engagement refers to a variety of interactions between a professional service provider and their customers. Interactions can take the...
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2202 Global Quarterly Product Update v2
By now you’ve likely seen a lot of fuss about our rebrand to Ignition, the world’s first client engagement and commerce platform. We’re pret...
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You can’t make smart decisions without data, which is why you always need a solid grasp of essential business metrics. However, achieving th...
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