Ignition brings compliance into the client engagement workflow as Australian firms prepare for Tranche 2 reforms

Sydney, Australia, June 4th — Ignition, the leading revenue and billing automation platform for accounting and professional services firms, today announced Ignition Compliance, a new capability designed to help accounting firms operationalise compliance directly within the client engagement workflow.

Launching soon in Australia to support firms preparing for AUSTRAC’s Tranche 2 AML/CTF reforms, Ignition Compliance connects compliance requirements to the services, proposals, and clients that trigger them – helping firms identify when verification is required, request and track checks, review outcomes, and help ensure work does not begin until required compliance steps are complete.

Under the upcoming reforms, many practices will need to perform customer due diligence, verify individuals and entities, assess risk, and keep evidence of compliance activity before providing designated services.

"The hardest part of AML was never the ID check, it was keeping the register current. With Ignition Compliance the designated services are flagged as we build the proposal, the client verifies as they sign, and I can see at a glance who is done and whose work is blocked. It is compliance built into the workflow we already use, not another system bolted on the side,” said Ben Walker, Founder of Inspire Accountants and Ignition customer. 

Unlike standalone AML or KYC tools, Ignition Compliance is embedded into the proposal and engagement experience where client relationships begin. The capability helps firms manage compliance without relying on disconnected systems, spreadsheets, manual follow-up, or separate client-facing workflows.

“AUSTRAC’s Tranche 2 reforms are forcing accounting firms to rethink how AML/CTF compliance fits into the client journey. We heard clearly from customers that this was not just a verification problem, but an operational workflow problem. Firms need to know when AML/CTF checks need to be done, guide clients through the right steps, and maintain an auditable record without compromising the professional experience they deliver to clients,” said Dave New, Managing Director of APAC and EMEA at Ignition. 

“We also heard the challenge directly from customers who had been asking us to solve this for them. While we initially believed AML/CTF compliance would remain best served by specialist providers, customer feedback made it clear that the real opportunity was embedding this latest requirement into the engagement process itself. That is why we’re building Ignition Compliance.”

Ignition Compliance helps accounting firms:

• Identify designated services and when AML/CTF checks may be required
• Surface AML/CTF compliance requirements during proposal and service workflows.
• Send client verification requests linked to proposals or straight to a client.
• Support embedded client verification through ComplyCube.
• Track verification status across identity, business registry, KYB and AML checks.
• Manage compliance officer queues for client action, provider processing, review required and delivery blocked.
• Flag service delivery until required verification is complete.
• Preserve audit history through provider events, request timelines and compliance state changes.
• Support compliance officer decisions where provider results need approval or override.

By embedding verification into Ignition’s professional proposal and client onboarding experience, Ignition Compliance helps firms meet regulatory obligations while protecting the client experience. Clients can complete required checks as part of a familiar onboarding journey, reducing confusion and friction at a moment when firms are trying to win work and start services efficiently.

The capability is built with a global compliance architecture. While Australia is the first launch market due to the immediate regulatory deadline and urgent customer need, Ignition is designing Ignition Compliance to support compliance requirements across multiple jurisdictions, with the United Kingdom planned as the next market.

“Australia is the catalyst, but this is a global shift. Around the world, firms are facing increasing expectations to verify clients, document compliance activity, and prove readiness before work begins. Our vision is to make compliance a natural part of how firms engage clients – wherever they operate,” said New.

For more information, click here.