Ignition’s first ‘State of client engagement’ report explores the impact that delaying awkward client conversations has on accounting professionals and their firms in the UK.
With unrecovered out of scope work costing accounting and bookkeeping professionals nearly £70k per year on average, UK firms are leaving money on the table.
Having or avoiding awkward client conversations, whether about scope creep or late payments, is a part of everyday life – but it doesn’t have to be.
Hear from our expert panel about Ignition’s latest research insights on the cost of avoiding awkward situations, and the tools and strategies your firm can use to put an end to these.
