Scope creep is a costly issue in our profession, involving unaccounted-for changes that lead to additional work without compensation. It can be the most significant expense for businesses, despite being unseen. Mark Wickersham offers a session to teach professionals how to secure proper payment and avoid working for free. The session covers types of scope creep, strategies to overcome it, and language to prevent unpaid work.
Learning objectives:
- Understand the 4 distinct types of scope creep
- Recognize the factors contributing to scope creep
- Develop strategies to enhance clarity in your interactions with clients
- Learn techniques to effectively manage client expectations and re-pricing
