7 steps to a thriving bookkeeping practice

Jeannie is an award winning Strategic Bookkeeper. Recognised year on year by Women in Finance Australia, and as this year's winner of the Bookkeeper of the year award. She has also been recognised by Xero Australia 2 years running with consecutive finalist awards.

As a certified trainer, Jeannie has taught and mentored students to achieve their Certificate 4 in Bookkeeping. With her 13 years experience in practice, and by empowering her team to be able handle the business day to day—five years in—she successfully was able to scale her practice into a lifestyle business and pursue her dream of helping other Bookkeepers to build a thriving practice.

Brendan is senior account manager at Ignition. He has worked with client portfolios in account management roles for 14 years and has developed strategies to help deliver the best value to his customers. He enjoys building rapport through delivering best practice techniques to help scale businesses that he works with. In recent years, Brendan has sharpened his skills in the accounting and professional services ecosystem with a particular focus on improving business to client relationships. He now heads up a team of seven account managers whose primary focus is partnering with professionals globally to help build successful client management processes.