Ignition’s first ‘State of client engagement’ report explores the impact that delaying awkward client conversations has on accounting professionals and their firms in the UK.
With unrecovered out of scope work costing accounting and bookkeeping professionals nearly £70k per year on average, UK firms are leaving money on the table.
Having or avoiding awkward client conversations, whether about scope creep or late payments, is a part of everyday life – but it doesn’t have to be.
Hear from our expert panel about Ignition’s latest research insights on the cost of avoiding awkward situations, and the tools and strategies your firm can use to put an end to these.
Speakers
Carl Reader
Head of Accounting (EMEA) at Ignition and Joint Chairman | d&t
Carl Reader is joint chairman at multi-award winning firm d&t and Head of Accounting (EMEA) at Ignition. Carl serves as Chair of the Practitioner Panel at ACCA. Carl is widely recognised as a thought leader in the accounting profession, speaking globally to accountancy audiences about a range of topics. He has been recognised as one of the leading voices on social media by ICAEW, is regularly featured in the accounting press, and was formerly a member of the Accountancy Age 35 under 35.
Chris Brown
Founder & Managing Director | Brown & Co
UK
