Are you an accountant or bookkeeper who would like to improve your skills in managing scope changes and exceeding client expectations?
Watch this Free CPD webinar that will equip you with the knowledge and strategies to successfully navigate shifting client demands.
Our esteemed speakers, Carl Reader (Chairman of d&t and Chair of the Practitioner Panel at ACCA ), Liz Noble (Co Managing Director at Providence Financial Ltd) and Tom Jamison (Managing Director at Abbeygate Accountancy), will share invaluable insights on effectively managing out of scope work and excelling in today's ever- changing business landscape.
About the session
Here's what you can expect to learn in this must-attend session:
- The impact of evolving client expectations and how to manage them
- How to identify the early warning signs of scope creep
- Effective communication and expectation management with clients
- Strategies for risk mitigation and client satisfaction with scope adjustments
Speakers
Liz Noble
Joint Managing and Technical Director | Providence Financial Limited
Tom Jamison
Head of Growth & Business Development | Abbeygate Accountancy
Since joining Abbeygate Accountancy, a progressive practice based in Bury St Edmunds, Tom has helped increase Annual Recurring Revenue by £250,000 over the past 12 months and grown their client base by 70% in one year.
Host
Carl Reader
Head of Accounting (EMEA) at Ignition and Joint Chairman | d&t
Carl Reader is joint chairman at multi-award winning firm d&t and Head of Accounting (EMEA) at Ignition. Carl serves as Chair of the Practitioner Panel at ACCA. Carl is widely recognised as a thought leader in the accounting profession, speaking globally to accountancy audiences about a range of topics. He has been recognised as one of the leading voices on social media by ICAEW, is regularly featured in the accounting press, and was formerly a member of the Accountancy Age 35 under 35.
UK
