Webinars  /  Upsell to increase revenue & client loyalty
Rebecca Mihalic
Rebecca Mihalic
Head of Accounting (APAC) at Ignition and Director | businessDEPOT
Brendan Allen
Brendan Allen
Manager, Key Accounts Team | Ignition
ON-DEMAND WEBINAR 31 mins 2 Feb 2023

Interested in learning how you can create a fool-proof plan to increase your firm's revenue by going after the low hanging fruit? By selling extra services to your current clients, you can increase your cashflow and the value of the services you provide. It's a win-win!

Join Rebecca Mihalic—Director at BusinessDEPOT—and Brendan Allen—Senior Account Manager at Ignition—for a practical session on how to identify the extra services you can offer, and which of your clients you should market them to.


Watch on-demand to learn:

  • Identify what extra services to market to your clients
  • Identify what clients are ready for extra services
  • Create a fool-proof plan to increase your firm's revenue

Speaker

Rebecca Mihalic

Head of Accounting (APAC) at Ignition and Director  businessDEPOT

Rebecca Mihalic is a Fellow of the Chartered Accountants Australian and New Zealand and an Australian Registered Tax Agent. She has been working in public practice since 2003. Rebecca was a co-founder of Aptus Accounting & Advisory which was named the 2018 Innovator of the Year at the Australian Accounting Awards and is now a director of businessDEPOT, the 2022 Multiservice Firm of the Year. Rebecca has earned a reputation for her leadership, passion and commitment to the accounting industry and recently won 'Thought Leader of the Year' in the prestigious 2021 Australian Accounting Awards

Host

Brendan Allen

Manager, Key Accounts Team  Ignition

Brendan is senior account manager at Ignition. He has worked with client portfolios in account management roles for 14 years and has developed strategies to help deliver the best value to his customers. He enjoys building rapport through delivering best practice techniques to help scale businesses that he works with. In recent years, Brendan has sharpened his skills in the accounting and professional services ecosystem with a particular focus on improving business to client relationships. He now heads up a team of seven account managers whose primary focus is partnering with professionals globally to help build successful client management processes.

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