With unrecovered out-of-scope work costing accounting and bookkeeping professionals over $100k per year on average, Australian firms are leaving money on the table.
Hear from our subject-matter experts about Ignition’s latest research insights on the cost of avoiding awkward situations, and the tools and strategies your firm can use to put an end to their undesired consequences.
Ignition’s first ‘State of client engagement’ report explores the impact that delaying awkward client conversations has on accounting professionals and their firms in Australia.
Having or avoiding awkward client conversations, whether about scope creep or late payments, is a part of everyday life—but it doesn’t have to be.
Catch this on-demand session to learn:
- What are the top awkward client conversations accountants and bookkeepers face in Australia.
- What is the financial cost of avoiding those conversations.
- How avoidance also affects the wellbeing of accounting professionals and their teams.
- What are the top strategies to eliminate those awkward conversations.
- How technology can help.
Speakers
Rebecca Mihalic
Head of Accounting (APAC) at Ignition and Director | businessDEPOT
Rebecca Mihalic is a Fellow of the Chartered Accountants Australian and New Zealand and an Australian Registered Tax Agent. She has been working in public practice since 2003. Rebecca was a co-founder of Aptus Accounting & Advisory which was named the 2018 Innovator of the Year at the Australian Accounting Awards and is now a director of businessDEPOT, the 2022 Multiservice Firm of the Year. Rebecca has earned a reputation for her leadership, passion and commitment to the accounting industry and recently won 'Thought Leader of the Year' in the prestigious 2021 Australian Accounting Awards
Julie Harris
Head of Research AU, YouGov
AU
