Ever found yourself doing extra work for a client that wasn’t part of the original agreement, only to see valuable hours slip away unpaid? That’s scope creep, and it’s one of the biggest frustrations for accountants and bookkeepers.
But it doesn’t have to be that way.
Hosted by Jack Farrant, Key Account Manager at Ignition, this live panel discussion brings together UK accounting professionals to share how they’ve tackled scope creep head-on. You’ll hear practical strategies for managing change requests confidently, setting clear expectations, and using Ignition to stay protected and profitable.
You'll discover how to:
Set and manage client expectations clearly from the start
Spot scope creep before it impacts your bottom line
Turn scope changes into new revenue opportunities
Use Ignition to protect your time and ensure you’re paid every time
Speakers
Jack Farrant
Manager, Key Accounts Team (EMEA) | Ignition
An ex mathematician with over four years' customer service experience. Likes to try out new recipes and is often heard telling weird and wonderful facts!
Antoniya Beyriyska
Practice Manager,Director/Shareholder | Ask The Boss
Antoniya Beyriyska is an employee shareholder, Practice Manager, and Director at Ask the Boss, an award-winning accounting and advisory firm dedicated to helping businesses achieve financial clarity and sustainable growth.Known for her practical approach and commercial mindset, Antoniya works closely with business owners to improve profitability, strengthen cash flow and make better strategic decisions. Through her leadership, Ask the Boss has built a reputation for delivering high-value advisory services while maintaining a strong focus on client experience and operational excellence.She regularly shares insights on modern practice management, pricing and growth strategies, helping firms navigate the challenges of building a profitable and scalable business.
Liz Noble
Joint Managing and Technical Director | Providence Financial Limited
AU
