Join Rebecca Mihalic—2022 Accounting Thought Leader of the Year—and Ethan Cooney—Senior partnerships Manager at Ignition—as they share tips and insights to help you ensure the scope of your client engagements is clear, concise and reflect the true value you’re providing your clients.
Managing scope creep has been an ongoing issue for professional services businesses like accountants and bookkeepers. Fortunately, a robust engagements process can mitigate the risk of scope creep in your practice, and affect positive change in your client relationships.
Watch this 30-min on-demand session to learn how to:
- Banish scope creep
- Introduce a robust engagement process
- Boost profits with your letter of engagement
- Leverage technology to streamline your engagement process
Speaker
Rebecca Mihalic
Head of Accounting (APAC) at Ignition and Director | businessDEPOT
Rebecca Mihalic is a Fellow of the Chartered Accountants Australian and New Zealand and an Australian Registered Tax Agent. She has been working in public practice since 2003. Rebecca was a co-founder of Aptus Accounting & Advisory which was named the 2018 Innovator of the Year at the Australian Accounting Awards and is now a director of businessDEPOT, the 2022 Multiservice Firm of the Year. Rebecca has earned a reputation for her leadership, passion and commitment to the accounting industry and recently won 'Thought Leader of the Year' in the prestigious 2021 Australian Accounting Awards
Host
Ethan Cooney
Sales & Partnerships Manager, APAC & EMEA | Ignition
Winner of 2021 Accountants Daily 30 under 30 'Tech Innovator' award, Ethan manages strategic partnerships for Practice Ignition throughout Asia-Pacific.
He brings 8+ years of experience working within the Xero ecosystem to help accounting firms implement technology to run more efficiently, be more profitable and deliver a premium client experience.
I'm passionate about people, and a total advocate for technology. I love helping businesses create efficiencies and work more productively. On the weekends, you'll find me catching a wave, climbing a mountain or enjoying a cold drip coffee at my local cafe.
AU
